At GlobalGoods Hub, we are committed to delivering your products in a timely and efficient manner. This Shipping and Delivery Policy outlines our shipping process, delivery times, and related guidelines to ensure clarity and customer satisfaction.
1. Shipping Locations
GlobalGoods Hub currently ships to locations within India. We are working on expanding our shipping capabilities to international destinations in the future.
2. Shipping Charges
Shipping charges may vary based on the destination, weight, and size of the package. Shipping fees will be calculated at checkout based on your delivery address and the products purchased.
- Standard Shipping: Calculated based on the product and delivery location.
- Free Shipping: Available on orders above ₹1000 within India.
3. Delivery Timeframes
We aim to process and dispatch all orders within 1-2 business days of receiving the order. Delivery timeframes may vary depending on the shipping method selected and the destination.
- Standard Delivery: 5-7 business days within India.
- Expedited Delivery: 2-3 business days (additional charges apply).
Please note that delivery times are estimates and may vary depending on unforeseen circumstances, such as natural disasters, holidays, or courier service delays.
4. Order Tracking
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to track your package. You can also track your order by logging into your GlobalGoods Hub account and viewing your order status.
5. Delivery Process
Our delivery partners will attempt to deliver the package to your provided address. Please ensure that someone is available to receive the package. If no one is available to accept the delivery, a second attempt will be made.
- Missed Delivery: If both attempts fail, the package may be held at the courier’s local office, and you will be notified to collect it.
6. Address and Contact Information
It is the customer’s responsibility to provide accurate and complete shipping details at the time of checkout. Please double-check your address, contact information, and postal code before placing the order. GlobalGoods Hub will not be liable for orders shipped to incorrect or incomplete addresses.
7. Delays and Issues
While we aim for timely delivery, delays may occasionally occur due to:
- Public holidays or festive seasons.
- Remote or rural areas that may take longer for delivery.
- Issues beyond our control, such as weather disruptions or courier delays.
If your order has not arrived within the expected delivery timeframe, please contact us at globalgoodshub24@gmail.com, and we will assist you in resolving the issue.
8. Damaged or Lost Items
If your package arrives damaged, please refuse to accept the delivery and notify us immediately. In case of a lost or misplaced order, contact our customer support team so that we can work with the courier service to resolve the issue.
9. Shipping Restrictions
We do not deliver to PO Box addresses or restricted areas. Orders shipped to remote or difficult-to-reach locations may require additional delivery time.
10. Contact Us
For any shipping-related inquiries or issues, please contact us at:
Email: globalgoodshub24@gmail.com
Phone: +91-8112256265
Address: GlobalGoods Hub, Rajasthan, India.
We are dedicated to ensuring your products are delivered to you safely and on time. Thank you for choosing GlobalGoods Hub for your shopping needs!